Social performance

Microcred's Management Policy of Social Performance is developed in accordance with our clients in order to improve their daily lives.

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This policy was developed in line with the most advanced standards in the field:



THE SEVEN CLIENT PROTECTION PRINCIPLES 

  • Appropriate product design and delivery
  • Prevention of over-indebtedness
  • Transparency
  • Responsible pricing
  • Fair and respectful treatment of clients
  • Privacy of client data
  • Mechanisms for complaint resolution



BAOBAB+ PROGRAM


As part of its social performance policy, the Group is committed to conduct a program designed to assist Microcred customers beyond financial services.


Find all the information directly on www.baobabplus.com